Privacy Policy

 

What information do we collect?

DJMCW Hotel Supply collects information from customers and interested parties when you contact us, submit an inquiry, or place an order through our site. When doing so, you may be asked to provide: your name, business name, property name, e-mail address, mailing address, and phone number. Credit card and payment information is processed securely through our payment provider and is not stored by DJMCW Hotel Supply.

Visiting our site anonymously is an option for anyone. We may collect basic site usage data such as IP addresses and browsing activity through standard analytics tools (such as Google Analytics) solely to understand how visitors use our site and to improve the experience. This information is not sold or shared with third parties for advertising purposes.

You may request that we remove your information from our records at any time by emailing.

 

The information we collect from you may be used in one of the following ways:

 

To respond to your inquiry

When you contact us through our website or by email, we use your information to respond to your questions, provide product details, and follow up on your order or quote request.

 

To process and fulfill your order

When you place an order, your contact and shipping information is used to process the transaction and arrange delivery. You will receive an email confirmation of your order.

 

To provide customer service

Your information allows us to identify your account, address any issues with your order, and provide support related to your purchase of The Door Butler doorstop™ or The Bed Butler pillow strap alternative.

 

To send occasional updates

With your permission, we may use your email address to send product updates, new offerings, or relevant hospitality industry information. You may opt out of these communications at any time by replying to any email or contacting us at djmcw2003@yahoo.com.